Ukrainian International Airlines

Caitlin Jean Russell

If you read any of my other reviews, whether it be about another airline, a restaurant or a hotel you will come to realise that I really don’t complain too much about services. Even if things are a little off, I like to highlight the positives rather than write extensively about the negatives because a bad experience could be down to a plethora of factors that are outwith both you and the establishments control. In saying that, to say my first and only experience with Ukrainian International Airlines (UIA) was unpleasant would be a mild understatement.

Having never used the airline before, our minimal research on it showed what was to be expected from a budget airline. We booked our flight from London to Beijing with a stopover in Kiev with UIA on the premise that it was the cheapest airline on that route for the day and the days surrounding…

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